Research, Teaching and More
by Negin Ghasemi, Mohammad Aliannejadi, Hamed Bonab, Evangelos Kanoulas, Arjen de Vries, James Allan, and Djoerd Hiemstra
Online shops such as Amazon, eBay, and Etsy continue to expand their presence in multiple countries, creating new resource-scarce marketplaces with thousands of items. We consider a marketplace to be resource-scarce when only limited user-generated data is available about the products (e.g., ratings, reviews, and product-related questions). In such a marketplace, an information retrieval system is less likely to help users find answers to their questions about the products. As a result, questions posted onl