Grow your Business More Profitably by Attracting, Delighting & Retaining More Customers Denyse Drummond-Dunn C3Centricity
Description: Customer-first strategies start with the customer – of course! Use our 7-step CATSIGHT™ process to understand your customers better and develop actionable insights about them. The result will...
Customer-first strategies start with the customer – of course! Knowing and understanding them. Our proprietary 7-step CATSIGHT™ process will deliver actionable insights that will result in accelerated business growth and greater profitability. Remember, insight without action is a daydream, but action without insight is a nightmare! Whichever you're living today, our 2-hr online course will solve your problem. Sign up today and be ready tomorrow to start developing actionable insights that will positively i
According to Paul Polman, former CEO of Unilever, this is “A must-read for today’s and tomorrow’s marketeers”. The book covers the four foundational areas of a customer-first strategy which are: the customer, your company, your brands, and your processes.
Through a series of fun and easy to answer questions, you will finally have clarity about the effectiveness of your customer first strategy. You will learn what your strengths are, but also which areas offer you the most opportunity for improvement.
Grow your Business More Profitably by Attracting, Delighting & Retaining More Customers Denyse Drummond-Dunn C3Centricity