As the first, first responders, State Law Enforcement Dispatchers are non-sworn communications professionals who serve as the vital link between the public and law enforcement and are crucial to maintaining the safety and welfare of the public and law enforcement officers. Be the best part of someone’s worst day!
Are you good in a crisis and enjoy helping others? Do you want a job where your talents can have a positive impact within the community? Law Enforcement Dispatchers have a meaningful impact on individual lives and communities throughout the state. This job is not for everyone. It requires quick thinking and the ability to remain calm and think clearly while responding to emergency situations and emotionally charged individuals. The work can be frustrating and even heartbreaking, but it’s always rewarding.
There was a call one night where an elderly female called in, she had gotten lost and was very confused about where she was. She was crying on the phone. I was able to get her to pull over and describe her location to me. Teamwork between myself, my coworkers, and the traffic management center allowed us to narrow her location and find her via the traffic cameras. We were able to send help to her and get her home safely. –Trae Maeder, State Law Enforcement Dispatcher