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Residents can call 311 or 512-974-2000 to request overnight stays. "We know it is difficult for customers without power to make plans," the city said in a written statement.Customer Outage Portal. Shows location and severity of power outages across the city. ... Contains a variety of useful information about flooding in Austin. Crime Viewer. This web map will help the user get a better idea of the crime activity in areas in Austin, in hopes that the user will be able to make a better informed decision on th