Description: Writer, Lynn W. Murphy, Phoenix, Arizona, is the author of the how to book, “7 Keys to Improving Your Customer Service.” With illustrative stories, this book provides quick and easy reminders of fundamental customer service principles. A highly experienced customer service expert and coach, Lynn W. Murphy shares what she’s learned over many decades as a successful entrepreneur. Her forthcoming book “Women Who Push the Limits” will be available 2022.
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